Terms of Business
Vhi Healthcare DAC which is a regulated insurance intermediary.
Vhi Insurance DAC which is a regulated non-life insurance company.
Vhi Health Services DAC which provides occupational health, home care and medical screening services.
Vhi Investments DAC which, in partnership with Áras Sláinte Limited, provides urgent care services through Vhi SwiftCare Clinics.
Vhi Group Services DAC which provides shared services to the Vhi group of companies.
Vhi's principal office is at Vhi House, Lower Abbey Street, Dublin 1.
Our Regulated Products and Services
The sale of private health insurance in Ireland
The sale of Vhi International health insurance, MultiTrip, Backpacker and Vhi Canada Cover travel insurance, and dental insurance.
The sale of life insurance in Ireland.
Vhi Insurance DAC, trading as Vhi Insurance, underwrites health insurance policies and performs claims administration. Vhi's regulated activities are subject to the Central Bank's Minimum Competency Code 2011 and the Consumer Protection Code 2012 which offers protection to consumers. The Consumer Protection Code 2012 can be located on the Central Bank of Ireland's website www.centralbank.ie
Regulated Entities to which Vhi Healthcare DAC is tied
Payment Options and Charges
Our Policy in relation to Personal Information
If you wish to change your direct marketing preferences, please contact us at the number above or online at vhi.ie/contact.
If you would like a copy of the information we hold about you, please contact us to let us know at the following address:
The Data Protection Officer,
Lower Abbey Street,
A fee of €6.35 should be enclosed with a request for your data. Vhi may monitor and record telephone calls in order to improve our service, resolve complaints, provide additional security and for staff training purposes.
Our Conflicts of Interest Policy
Our Policy on Defaults by the Customer
Our Complaints Procedure
The Financial Services and Pensions Ombudsman,
Phone: 01 567 7000