Supporting your Health and Wellbeing
Working with you through this pandemic, we are adapting our services where possible, to ensure you continue to get the supports you need during this time.
COVID-19 (Coronavirus) - Customer Advice and FAQs
The Health Service Executive (HSE) and the Department of Foreign Affairs and Trade (DFA) are regularly updating their advice.
For information regarding the COVID-19 situation in Ireland please see the HSE website at www.hse.ie/coronavirus
For information regarding travel and to see the list of areas where nonessential travel is advised against, visit the Department of Foreign Affairs Website at www.dfa.ie/travel/travel-advice/coronavirus
For information about impacts to your policy please refer to the relevant section below.
The following are some benefit and cover enhancements we have made to help our customers at this time. Remember, if you have questions, you can contact the MultiTrip claims department on 046 907 7358.
- You are unsuccessful in receiving any form of compensation from your airline, tour operator / accommodation provider
- Provided you renew your MultiTrip policy by the last day of your cooling off period.
All Vhi PMI policies provide emergency medical cover abroad, including for COVID-19 related medical needs, of at least €65,000. Vhi MultiTrip tops up the emergency medical cover that exists on domestic health insurance policies to €10 million.
Vhi International health insurance covers members for private medical care all over the world. Governments worldwide are applying different measures to combat COVID-19. Vhi International offers extensive medical cover for members including those who are diagnosed with COVID-19.
However, if you wish to move to a Vhi private health insurance plan, there is no issue doing so and returning to Vhi International when you leave Ireland again. Your waiting periods will remain intact as we offer a seamless transition between our domestic and international healthcare plans.
For medical or claims queries please call +353 46 9077377
For members in the USA call the toll free line: 1 800 852 7747
You can also email us at firstname.lastname@example.org
1850 247 724
+353 46 90 77375
We have taken the decision to close our public offices for the health, safety and welfare of our staff and customers. Offices will re-open as soon as it is safe to do so. We apologise for any inconvenience caused at this time.