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I forgot my PIN
If you forgot your PIN, click on the 'Forgot your PIN?'
link on the login page.
You will then be asked to enter your email address (User ID) as
supplied during registration, your password and correctly answer
the security question chosen at registration.
A new 'One Time PIN' will then be emailed to your registered
email address. This will enable you to login and you will then
be forced to change it to one that you can more easily remember.
Please note your chat will be saved for training and verification purposes.