Help Hide help
I forgot my password and PIN
If you forgot both your password and PIN, click on the
'Forgot your password and PIN?' link on the log in page.
You will then be asked to enter your email address (User ID) as
supplied during registration and correctly answer the security
question chosen at registration.
A link will be sent to your registered email address so you can
reset your password and PIN.
Please note your chat will be saved for training and verification purposes.