Welcome to the new look vhi.ie

Over the last year we have undertaken a comprehensive review of our online communications with our customers including comprehensive analysis of usage patterns. Today we are delighted to launch a newly designed www.vhi.ie, this new site is built to offer a fresher look and feel for the various users while helping them to find their relevant information and services as quickly as possible.

About the new site:

Similar to how we speak to you our customer on the phone or face-to-face, our website needs to be useful, helpful and professional.

The website needs to leave you with a positive experience and a positive lasting impression of Vhi Healthcare. The website needs to be clearly focused on our customers' needs and easy to use.

Key aspects of the new design:

By bringing the different product categories to the fore, we've designed the site around the core needs of our new and existing members.

Our approach following detailed usage analysis is centred around the following key questions:

Why are people coming to our website?
Which areas of the site are of most importance to visitors to the site?
What key information are visitors looking for?

By focusing on the most important customer goals and the content required to support them, we've created a structure which we hope reflects the priorities of you our customer.

We hope you like it and find it easy to use.