Case Studies

Specialist information

"We are planning to move house and needed information on amenities, specifically, childcare facilities in the new area so we contacted the EAP who was able to furnish us with a list of both creches, schools and all other amenities in the area."

"I contacted the EAP because the process of separating from my wife had become very complex, primarily due to financial issues. They helped me by providing information and practical help to deal with the mortgage and debt repayments my wife and I were trying to sort out. Finally, the EAP helped me by just 'being there' when I needed to talk. I found that talking through my problems helped me deal with them more effectively - this support was crucial in helping me through this difficult time."

"My daughter worked for an organisation where she was subjected to bullying behaviour from her line manager. I was at a loss how to help her so I rang the EAP who gave me both practical advice and a list of resources we could use to help us. They also assured us that my daughter and I could call at anytime for emotional support which we found very reassuring"

"I decided to gift myself a pension but didn't know how to go about setting one up so I rang the EAP and they explained the process. I rang them back some weeks later and they helped explain the forms to me"

"Finding the best mortgage and understanding what are the differences between the mortgages was a difficult challenge for me, however not only was I advised but they also sent me out information to guide me through the process, terms and conditions on mortgages"

"After my divorce I decided I wished to move to China but I didn't know very much about the country or even where to start. The EAP assisted me greatly - they gave me information on the tax system, gave me a list of resources; including names of recruitment agencies and the contact details of property agencies. They also gave me information on shipping my belongings out there and how to tie up loose ends in Ireland, including advising me on organising my pension."

"I was recently made redundant but am 5 months pregnant so I rang the EAP to get advice around my options and entitlement. They offered me practical advice and sent me out leaflets and booklets."

Counselling Service

"My father died last year and I struggled with my grief. I eventually contacted the EAP who really listened. My counsellor was excellent - she gave me clear constructive guidance which allowed me to put in place the necessary coping mechanisms to allow me to continue with my life"

"I suffered from anxiety - heart palpitations especially before going to bed. Through the EAP I connected my anxiety with difficulties at work. We worked through this over a number of weeks and know I feel more confident to go about rectifying issues at work and generally feel much happier in myself - I have noticed a real difference"

"My daughter was diagnosed with anorexia last year and although she is responding well to treatment I felt overwhelmed by it all and needed emotional support but didn't know where to go. My boss recommended the EAP which I contacted and was supported by a counsellor who understood what I was going through - I now feel my batteries have been recharged and feel much more hopeful for the future"